Discover the essential features to understand Microsoft 365 Dynamics Marketing (Customer Insights – Journeys) and transform your customer’s journey. Also, create a free trial!

Microsoft 365 Dynamics Marketing (Customer Insights – Journeys) is a comprehensive online platform for MRM – Marketing Resource Management, a system for optimizing all marketing processes for businesses or agencies. By combining technology and intelligence, this tool contributes to an efficient and productive workflow, as it offers functionalities and resources for planning, executing, and evaluating marketing campaign results.

With the solution, marketing teams can organize customer journeys, events, social media posts, and landing pages, and can utilize an initial trial version.

Watch the video to get a better understanding:

What can you do with Microsoft 365 Dynamics Marketing?

You can create customer journeys, landing pages, web forms, send email marketing, manage newsletter subscriptions, manage and create websites for events and much more.

And the cool thing is that all the information is stored in the Common Data Service. Marketing information and interactions are accessible to other Dynamics 365 apps, and vice versa (for example, sales information can be used in the Marketing app), without the need for integration.

What are the advantages of Microsoft 365 Dynamics Marketing?

So, Dynamics 365 Marketing has benefits such as:

  • Scalability: monthly subscription to the application according to demand
  • Economy: paying what and when you need the software
  • Productivity: Integrate with other Microsoft applications and add-on modules in a cloud-based experience
  • Efficiency: employees’ work becomes more effective
  • Security: with privacy in access and protection in cloud data storage, network connectivity and service hosting
  • Agility: transforming the execution of daily tasks and the way of managing marketing campaigns
  • Assertiveness: real-time insights through the incorporation of AI systems with a complete view of your behaviors and consumption habits.

How to start?

Find out how to get started by watching the video below:

How to go deeper?

Get to know Dynamics 365 Marketing better by creating a 30-day trial and consulting the MRM – Marketing Resource Management in Microsoft Docs.

If you prefer, talk to our experts!