Operations

Check out the articles in the Smart Blog category dedicated to the operations of companies and their process automation for repetitive tasks.

Churn Rate
Operations

What is churn rate and how is it impacting your results

Do you know what churn rate is? Many managers are unaware of the so-called cancellation rate, or loss of customers, but it is essential for a business.

Many companies are only concerned with attracting new customers, but this brings a very high operational cost. Analyzing different indicators can provide a better view of the whole.

Throughout this post, we will show you what churn rate is, how it works, what its impact is on business and what corrections to take to improve it. Check out!

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workflow
Operations

What is workflow and how to use it in project management

The management of a growing company must be constantly improved. In this scenario, workflow management through workflows takes on a prominent role during the process. Therefore, it is highly expected to know precisely what workflow is in order to use the tool in the best possible way.

To this end, the ideal is to master technical knowledge on the topic and develop specific planning of a financial, productive and qualitative nature. Before that, however, it is necessary to better understand the benefits and advantages arising from implementing the system in project management.

Want to know how to put the plan into practice? In this post, we will inform you how it is possible to establish an effective workflow for project management. Read on and understand!

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Backoffice System
Operations

Backoffice System: Understand what it is and what its advantages are!

Every organization with a prospect of growth in the market — and connected to digital transformation — has an IT team that, in turn, is responsible for supporting and maintaining the backoffice system, which makes the necessary decisions so that its servers always remain operational. perfect state.

We have prepared this content so that you understand what a backoffice system is, how it works and what advantages this tool can provide to the company. Continue reading to find out more about the subject!

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LGPD
Operations

LGPD: everything you need to know about the subject!

With discussions about privacy becoming even more intense and important, some regulations are being approved on the subject. One of them was the GDPR (General Data Protection Regulation), which deals with security within the scope of the European Union. There were also efforts to approve something similar here in Brazil, and the result was the LGPD (General Data Protection Law).

The new law seeks to control commercial relations and establish rights for holders. In this sense, companies need to pay attention to their principles in order to reorganize themselves to adapt their processes. This way, they can work on their projects, focusing on security and protection from the beginning and preventing risks of exposure, virtual attacks and fines.

If you want to learn about the LGPD and understand how to comply with this regulation, follow the topics below.

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timesheet
Operations

What are the benefits of using a timesheet in your company?

Managing the operational chain of a business is not an easy task. Whether during projects or in normal routines, it is essential to have robust monitoring of the deadlines for each activity. In this sense, using tools like the timesheet can be a great idea.

The timesheet records the time that professionals spend on daily tasks. This makes it easier to control hours spent on projects and team productivity. As a result, the manager can minimize delays, evaluate the cost of each process or activity and ensure that everyone always has high performance.

Do you want to know more about the timesheet and how this solution can be used in your daily life? So, check out the content below!

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remote work management
Operations

4 tips for efficient remote work management in the company

Remote work or teleworking, as Brazilian legislation says, has gained strength with technological advances that allow employees to carry out their activities outside the company’s physical space. According to FlexJobs, remote work increased by 22% between 2017 and 2018. The global Covid-19 pandemic in 2020 meant that many companies needed to adapt to this new reality and start working remotely.

However, it may not be an easy process for those who have never worked in this model. Therefore, it is important that companies help their employees adapt to this new way of working, providing tools, monitoring and motivating, as well as creating effective communication channels.

In this post, we will explain what remote work is and how it can bring benefits to your company if carried out correctly, and also present 4 tips for successful remote work management!

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business process management
Operations

Business Process Management: understand now how it works!

One of the most important points for any business is to have an effective process mapping that helps the manager in his planning. This ensures more agility when carrying out tasks, in addition to reducing errors and security risks. In this sense, one of the good alternatives that can be used by the company is Business Process Management.

Business Process Management is a management methodology that facilitates the work of business leaders. They will have less difficulty evaluating the flow of routines and checking for delays. In other words, it will be easier to put the entire operational chain into an optimized flow with fewer errors.

Want to know more about the topic? So, check out the post below!

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Processes management
Operations

Process Management: 6 essential tips to optimize your management

Challenging moments can provide important opportunities for companies to organize themselves internally and adapt to new scenarios. To face some phases and strengthen yourself on this path, you need to be prepared to carry out efficient processes management.

In this post you will understand a little better what process management is and why it is so relevant. In addition, you will also find essential tips for using this resource to benefit your company. Are you curious? So stay tuned and have a great read!

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